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HARBAN AI LABS

Service · AI/LLM evaluation & benchmarking

LLM & model evaluation

Task-specific evaluation suites and benchmark analysis that answer a concrete decision — which model to ship, whether a release regressed, where a system fails.
Planned

Being designed. Not yet offered — register interest via Work with us.

At a glance

Status

Planned

We are designing this service line and are not taking engagements for it yet. The approach and deliverables on this page describe how we intend to run it and may change before it opens. If its status changes, the new status will be shown here and on the services index.

Who it’s for
AI labs & model vendors · Product teams shipping LLM features
Practice
AI/LLM evaluation & benchmarking

The problem

Public leaderboards are measured under settings that rarely match your task, data or risk tolerance. Teams choose and ship models on numbers that were never designed to answer their question.

Approach

How we intend to run this work, step by step.

  1. Step 1: Define the decision

    Agree what the evaluation must decide — model selection, a release gate, a regression check — and the threshold that changes the decision.

  2. Step 2: Review the public benchmarks

    Check which public benchmarks, if any, measure what the decision needs — using their documented caveats and health labels — and design a task-specific benchmark where none does.

  3. Step 3: Build a representative test set

    Assemble cases from real usage or carefully reviewed synthetic data, with a held-out split that is never used for prompt tuning.

  4. Step 4: Choose metrics and graders

    Prefer exact checks (unit tests, exact match) and validate any LLM-as-judge grader against human labels before trusting it.

  5. Step 5: Run with full provenance

    Fixed, published settings; repeated runs with uncertainty estimates; complete logs so every number can be traced.

Deliverables

What an engagement is designed to produce. The final list is fixed in the written proposal.

  • Evaluation plan: decision, metrics, acceptance thresholds
  • Benchmark review: which public results bear on the decision, and which do not
  • Versioned test set and runnable evaluation harness
  • Results report with settings, uncertainty and failure analysis
  • Regression pipeline that can be re-run on new model versions

What this is not

  • Not yet offered. This page describes a planned service line, not a service you can book today.
  • Results describe the tested tasks and settings only; they are not a certification.
  • Benchmark scores from vendors are reported as vendor-reported and never mixed with measured results.
  • Not a fixed package. Scope, deliverables and acceptance criteria are agreed in writing for each engagement.

Related benchmarks

Public benchmarks relevant to this work, with our review of what each measures and how healthy it is. They are a reference point, not a substitute for evaluation on your own tasks.

Related research & insights

Paper breakdowns and guides on the topics this service draws on: Evaluation · Large language models.

Questions

Can you just run the popular public benchmarks?

Once this service opens, yes — but many of the public benchmarks we review are saturated or have documented flaws (see our benchmark pages). They are a sanity check, not an answer to a product decision.

Would you use LLM-as-judge?

Only after measuring its agreement with human labels on your data. Where a deterministic check exists, we would prefer it.

Can we engage you for this now?

Not yet. This service line is planned: we are designing it and are not taking engagements for it. You can still register interest and describe what you need — it creates no obligation on either side.

Do you publish prices or timelines?

No. Scope, deliverables, acceptance criteria and any timing are agreed in a written proposal before work starts. We do not publish delivery service levels we have not committed to.

Can we share confidential material in an enquiry?

Please don’t. Describe the problem in general terms; no confidentiality obligation arises until an NDA is signed.

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